一、上位机运行异常
Possible causes:
The necessary runtime library (EXE or credist_vs2013.x86.exe under the installation software directory) is missing
The software does not support the operating system used (replace the operating system or computer)
二、软件检测不到相机IP地址
Possible causes:
The computer firewall blocks network transmission (turn off the firewall, or add the software to the firewall white list)
The software detects the IP address of the camera, but there is no image output or image jam
Possible causes:
Insufficient bandwidth (check whether the camera network card is gigabit network. It is recommended to use gigabit network. The 100m network camera will automatically reduce the frame rate)
Network card configuration problem (for 100Hz or 200Hz high frame rate cameras, you need to turn on the giant frame function of the network card)
The computer local IP is not in the same network segment as the camera IP (modify the computer local link IP address, which is in the same network segment as the camera, and is not the same as the camera
The software does not support the operating system used (replace the operating system or computer)
四、测温偏差大
Possible causes:
The use environment is beyond the scope of product use (use appropriate cooling measures)
Temperature section mismatch (select the appropriate temperature section for temperature measurement)
五、图像闪烁或出现花屏现象
Possible causes:
The power supply voltage or power does not meet the requirements of the camera (replace the power supply)
Camera hardware failure (return to factory for maintenance)
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